Terms & Conditions

Before carrying out any transaction, the customer acknowledges that he knows and declares that he accepts these conditions from the moment he clicks on the Accept button.

1. General conditions of sale. The customer acknowledges knowing, at the time of placing the order, the particular conditions of sale indicated on the screen (name, price of components, weight, quantity, colour, details of products, cost of services, etc.) and expressly declares to accept them without reservation. The placing of the order and its confirmation by the client materialise the full and complete acceptance of the particular conditions of sale, which are only applicable to the order.

2. Price The prices published in OSA DESIGNS are in Euros and are valid except for typographical error. Prices include VAT, which is applied directly to the shopping cart. Any change in the VAT rate will be automatically applied to the prices of the products on sale. For companies and individuals who are exempt from paying taxes, this will not be passed on. In these cases, you must provide the requested documentation.

3. Payment ONLINE Cards : Your purchase in a totally secure, agile and comfortable way in your bank's server in a protected environment.

4. Shipping and Delivery Time

1. All products have Free Shipping in the Peninsula, check prices for Foreigners in the mail provided by OSA DESIGNS

2. The products purchased will be delivered to the person and address indicated in the order

3. Deliveries will be made within a maximum of 15 working days, we try to be effective, our policy is to create the products in the best possible way, in a sustainable way. We respect the environment. From the confirmation and execution of the order. If an item is not in stock at the time of ordering, we will let you know and confirm the date it will be available again or propose an equivalent substitute product. By default, invoices will be sent to the email address indicated by the customer.

4. On Saturdays, Sundays and public holidays there will be no departure or delivery of orders.

5. However, its delay will not imply either cancellation of the order or any compensation.

6. An order is considered delivered at the time the carrier delivers the package or packages to the customer and the customer signs the document of receipt of delivery. It is up to the customer to verify the status of the goods on receipt and to indicate any anomalies on the delivery receipt.